Medical Records

The Medical Records/Transcription Department processes, stores and retrieves all inpatient records, as well as records for Emergency Department patients, and most outpatients, excluding Clinic, Outpatient Lab, Outpatient Rehab and Dialysis.

Authorization Form for release of medical records and information - Requires Adobe Acrobat Reader

Services

• Maintain medical records for ongoing patient care
• Forward records to physicians' offices, insurance companies and hospitals
• Respond to subpoenas for medical records
• Review records for completeness, make incomplete records available to physicians for completion
• Transcribe dictated reports (H&P, Operative, Discharge Summary, Emergency Department, Consults, PMU)
• Code medical records for billing/clinical database
• Provide abstract medical records for clinical database

Referral & General Information

Medical Records Receptionist
Phone: (616) 752-6166 Hours: 7:00 a.m. – 11:00 p.m.
Monday through Friday: 8:00 a.m. – 11:00 p.m.
Saturday and Sunday: 9:00 a.m. – 9:00 p.m.

Incomplete Record Line
Phone: (616) 752-6174 (For physicians to have their incomplete records pulled)

Release of Information Requests
Phone: (616) 752-6163
Hours: 7:00 a.m. to 4:00 p.m., Monday through Friday

Administration

Department Manager
Phone: (616) 752-6013

Medical Records Supervisor
Phone: (616) 752-6412

Transcription Supervisor
Phone: (616) 752-6025